Terms of Use for GRITTYPR TECHNOLOGY SOLUTIONS LTD

Welcome to the website/application of GrittyPR Technology Solutions Ltd. ("GrittyPR," "we," "us," or "our"). By accessing or using our website/application, you ("User", "you", "your") agree to comply with and be bound by the Terms of Use below. Please read these terms carefully before using our website.

If you do not understand any of the terms of this agreement, please contact us at grittypr@gmail.com.

1. General Terms

  • 1.1. By accessing or using the GrittyPR website and mobile application (collectively called the “Platform”), you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree with these terms, please do not use our Platform.
  • 1.2. These terms of use govern the use of our Platform and define the legally binding terms on which you access, browse, register, or otherwise use the Platform to enjoy our services. The terms of use apply to all “Users” of the Platform, including guest Users.
  • 1.3. You understand that a breach of any of these terms of use may result in your rights to use the services on the Platform being restricted, suspended, or withdrawn.
  • 1.4. We may amend these terms of use at any time by amending this page. Please check this page from time to time to take notice of any changes we make as they will be binding on you. If you are an existing User, we will duly inform you of any amendments that are made, by sending a prompt on the mobile application.

2. Our Services

This Platform connects Users to media companies for the following services:

  • 2.1. Communication Advisory Services: Conduct in-depth analyses of client needs, develop tailored solutions, and utilize technology to help clients achieve their marketing and business objectives.
  • 2.2. Public Relations Campaigns: Design and implement public relations campaigns, craft compelling brand narratives, and manage media relations to enhance client visibility and reputation.
  • 2.3. Brand Reputation and Awareness: Build and enhance client brand reputation and awareness through diverse communication channels.
  • 2.4. Negative Publicity Management: Manage and mitigate negative publicity by addressing and resolving issues related to negative press or public perception.

Note: GrittyPR is not a part or subsidiary of any of the media companies listed on this platform.

3. Accessing our Platform and Services

  • 3.1. We do not guarantee that our Platforms or any of the Services will always be available, uninterrupted, or fault-free.
  • 3.2. We will not be liable to any User of the Platform if for any reason the Platform is unavailable at any time or for any period.
  • 3.3. We do not guarantee that our Platform or any content on it will be free from errors or omissions.
  • 3.4. You are responsible for making all arrangements necessary to have access to our Platforms and for ensuring that all persons who access the Platform through your User profile are aware of these terms of use and other applicable terms and conditions and that they comply with them.

4. Membership and Registration

  • 4.1. Our Services are available only to and may only be used by individuals who are 18 years and older and who can form legally binding contracts under applicable law.
  • 4.2. You represent that you are at least 18 years old and that all registration information you submit is accurate and truthful. Users who fulfill the requirements above must create an account in accordance with clause 4.3 below.
  • 4.3. In order to create an account, you must provide a full name, email address, telephone number, and address. A one-time password will be provided to the User upon signing up. It is at this point that you are required to tick a box to confirm to agree with our terms of use and privacy policy.
  • 4.4. You are solely responsible for keeping your login details confidential and must not disclose or share it with anyone. You will be responsible for all activities and orders that take place using your login information. In the event of theft, loss or unauthorised use of a User’s password or account, you must contact us immediately at grittypr@gmail.com.
  • 4.5. Once you create an account, you will be able to select any media company of your choice and request for the services provided by the media companies.
  • 4.6. Where we have reason to suspect or believe that there has or is likely to be a security breach or other misuse of our Platform, we reserve the right to require you to change your password. Failure to do so may result in us suspending or deleting your account.

5. As a User, you:

  • represent and understand that all account information provided is accurate, up-to-date, honest, and not misleading;
  • commit to updating your account information as and when it changes; and
  • accept sole responsibility for any direct or indirect adverse consequences caused by the inaccuracy of this information or failure to update this information.

5.1. The information submitted to create or update an account constitutes proof of your identity. We reserve the right to verify, at any time, the accuracy of the information provided and to ask you for any additional documentation for the purpose of identity verification.

5.2. You can decide at any time to terminate your account, in which case your details will be deleted from the Platform.

6. Payment

6.1. All payments made on our Platform are processed by a third-party payment processor which provides a gateway for online payments.

6.2. In order for Users to successfully make an order, payment for orders can be made in various ways:

  • Through a closed-loop electronic wallet feature on the Platform which you top up via the available payment channels. You can only use the units or value allotted to you on the wallet to connect with a social media company through our Platform.
  • Through a debit card.
  • Through bank transfers.
  • Through QR codes.
  • Through any of the wallets provided on the Platform.
  • Through any other payment methods/channels our payment service partners may provide from time to time.

6.3. The payment processor is solely responsible for all payment transactions consummated on our Platform.

6.4. Prices are displayed in the offers. They are given in Naira and include any applicable taxes.

6.5. By creating an account, you agree to be bound by these terms of payment.

7. Use of the Platform

7.1. You agree to use our Platform for lawful purposes only. You must not, and must not allow another person to use it for any purpose other than which we made it available.

7.2. As a user of our Services and Platform, you agree not to use them:

  • In any way that breaches any applicable local, national, or international law or regulation.
  • In a way that is not authorized by us or detrimental to us.
  • In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect (Including provision of false identification).
  • To transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material or any other form of similar solicitation (spam).
  • To modify, adapt, decipher, disassemble or reverse engineer any of the software making up a part of our Platform.

8. Intellectual Property

8.1. All content on the GrittyPR Platform, including but not limited to text, graphics, logos, images, and software, is the property of GrittyPR or its content suppliers and is protected under applicable copyright laws in Nigeria. All such rights are reserved. You may only access and use the materials for personal use, and you may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Platform without the prior written consent of GrittyPR.

8.2. We own or are the licensor of all rights, titles, and interests, in and to the Platform, including all rights under patents, copyrights, design rights, trade secrets, and any and all other proprietary rights. Any disassembling, decryption, extraction, re-use, reverse engineering, copying, or more generally any act of reproduction, representation, transmission, or use of any of these elements, in part or in whole, without the authorization of the company is strictly prohibited and may result in legal action.

8.3. If you believe the content on our Platform infringes on your copyright in any manner, kindly contact us at grittypr@gmail.com, and we will immediately take steps to stop or remedy such breach.

8.4. You acknowledge that words and terms used to describe the services offered by the media companies were provided to us by these companies. Kindly contact us if you believe any service has been wrongly described, and we will immediately take steps to remedy the same.

9. Disclaimer of Warranties

9.1. The information provided on the GrittyPR Platform is for general informational purposes only and is not intended to amount to advice on which you should rely. While we strive to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose.

10. Limitation of Liability

10.1. In no event will GrittyPR, its directors, employees, or agents be liable for any loss or damage, including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of its Platform.

10.2. To the extent permitted by law, we exclude all conditions, warranties, representations, or other terms which may otherwise apply to our Platform or any content on it, whether express or implied.

10.3. We assume no responsibility for the content of websites linked to our Platform. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

10.4. As a User, please note that we only provide our Platform for domestic and private use. You agree not to use our Platform for any commercial or business purposes without written unequivocal consent from us, and we have no liability to you for any loss of profit or loss of business opportunity when our Platform is used without proper consent.

10.5. To the extent permitted by the law, GrittyPR shall not be liable to you for any indirect, punitive, incidental, special, or exemplary damages arising out of your inability to use our Services.

10.6. We are not liable for any damage which may be incurred by you from unauthorized use of, tampering, or access to your GrittyPR account.

10.7. GrittyPR is not liable, and you agree not to hold GrittyPR liable for any damages or losses resulting either directly or indirectly from:

  • i. Delays or disruptions in our Services, software, and Platform;
  • ii. Your use or inability to use or access our Services or Platform;
  • iii. A suspension or other actions taken with your GrittyPR account;
  • iv. Any access or use of our services in a manner that is inconsistent with these terms of use or any error, inaccuracies, losses, or omissions in or to any data provided to us; and
  • v. Any damage caused by a virus or other technologically harmful material that may infect your electronic devices due to the use of our Platform or any website linked to it.

10.8. We will not be liable to any User for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising in connection with the use of or inability to use our Platform.

11. Indemnification

11.1. You agree to indemnify, defend, and hold harmless GrittyPR, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that such parties may incur as a result of or arising from your use or misuse of our Services or violation of these Terms of Use or any applicable law.

11.2. We reserve the right at your expense to assume the exclusive defence and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defence of such claims.

12. Term and Termination

12.1. This term of use becomes effective from the date you start using our services and continues until it is terminated by either you (through the closing of your account) or us.

13. Electronic Communication

13.1. By accessing and using our Services, you consent to receiving electronic communications, and that all notices, disclosures, and other communications we provide to you electronically through emails or displayed on our Platform satisfy any legal requirement for written communications.

13.2. You agree to the use of electronic signatures, contracts, orders, and other records and to the electronic delivery of records of transactions initiated or completed by you. You waive the rights or requirements of any law in any jurisdiction which require original signature, or delivery or retention of non-electronic records.

14. Severability

14.1. If any of these terms of use are determined by any competent authority to be invalid, unlawful, or unenforceable to any extent, such term, condition, or provision will to that extent be severed from the remaining terms, conditions, and provisions which will continue to be valid to the fullest extent permitted by Nigerian law.

15. Personal Data

15.1. The company collects and processes Users’ personal data. For further details on how your data is processed and used by us, every User is encouraged to read the Platform’s “Privacy Policy”. For the avoidance of doubt, with the exception of our payment providers, we do not share your details with any other third parties.

16. Sanctions of Breaches

16.1. In the event of any fraud, breach of these terms of use or violation of applicable laws or regulations, we reserve the right to take any appropriate measure, including without limitation:

i. suspending or terminating access to all or part of the services of the User who committed the breach; or

ii. alerting all relevant authorities and taking legal action.

16.2. Any suspension or termination shall take full effect on the date we send the communication to the User and the User’s account will be automatically deleted without further notice.

17. Placing Orders

17.1. The images of the products listed on our Platform may be stock photographs used by us for illustrative purposes only. Although we will make every effort to be as accurate as possible.

17.2. The order page and our communications to you in relation to any order will be in English. The order page will allow you to make your order, review your order and make any corrections before confirmation.

17.3. The order page leads to the checkout page where your order is to be confirmed and by confirming your order you agree that you have made all necessary corrections.

17.4. To place an order, you must select the media company from the list provided on the homepage of the Platform.

17.5. Where a media company of choice is not listed on the Platform, you may contact us to request a listing, however, we are not bound to list recommended media companies on the Platform.

17.6. The User can access a summary of the order at the checkout page at any time before confirmation.

17.7. Confirmation of an order amounts to an offer to enter into a contract, therefore any User who chooses to cancel an order is to do so before the order is accepted by the media company, after which cancellation can no longer occur.

17.8. The Platform contains a tool summarizing your orders and the history of payments which you can access at any time.

17.9. It is your responsibility to confirm details and to ensure that the details provided including your address and phone number are accurate.

18. Complaints

18.1. Users are to submit complaints to customer service via this email: grittypr@gmail.com or the in-app chat box.

19. Disclaimer

19.1. The services are provided “As Is” and “As Available”. GrittyPR disclaims all representations and warranties, express, implied or statutory, not expressly set out in these terms. GrittyPR makes no representation of having an existing relationship, engagement or commitment with any of the media companies listed on the platform.

19.2. In addition, GrittyPR makes no representation, warranty, or guarantee regarding the reliability, timeliness, quality, suitability or availability of the Services or any services or goods requested through the use of the Services, or that the Services will be uninterrupted or error-free. You agree that the entire risk arising out of your use of the Services, and any service or good requested in connection with it, remains solely with you, to the maximum extent permitted under applicable law.

20. Promotional Codes

20.1. GrittyPR may, at its sole discretion, create promotional codes that may be redeemed for purchase discounts, or other features or benefits related to the Services, subject to any additional terms that GrittyPR establishes on a per promotional code basis (“Promo Codes”).

20.2. You agree that Promo Codes:

i. must be used for the intended purpose, and in a lawful manner;

ii. may not be duplicated, sold or transferred in any manner, or made available to the general public (whether posted to a public form or otherwise);

iii. may be disabled by GrittyPR at any time for any reason without liability to GrittyPR;

iv. may only be used pursuant to the specific terms that GrittyPR establishes for such Promo Code;

v. are not valid for cash; and

vi. may expire prior to your use.

20.3. GrittyPR reserves the right to withhold or deduct credits or other features or benefits obtained through the use of Promo Codes by you or any other User in the event that GrittyPR determines or believes that the use or redemption of the Promo Code was in error, fraudulent, illegal, or in violation of the applicable Promo Code terms or these terms.

21. Changes to These Terms

21.1. GrittyPR reserves the right to modify these Terms of Use at any time. We will notify you of any changes by posting the new Terms of Use on this page. You are advised to review these Terms of Use periodically for any changes. Changes to these Terms of Use are effective when they are posted on this page.

22. Governing Law

22.1. These Terms of Use are governed by and construed in accordance with Nigerian Law. In the event of a dispute regarding the validity, interpretation and/or execution of these terms, the parties submit to the exclusive jurisdiction of the Nigerian courts.

23. Contact Us

23.1. If you have any questions about these Terms of Use, please contact us at:

GrittyPR Technology Solutions Ltd
grittypr@gmail.com

By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.